At SHEVO, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use and safeguard your data when you visit our website or place an order.
Information We Collect
We collect information you give us directly when you create an account, place an order, sign up for updates or contact us. This may include:
- Your name, email address and phone number
- Delivery address
- Order history and preferences
- Messages you send us through our contact form
Payments made online are handled securely by our payment partners; we never store your full card details on our servers.
How We Use Your Information
We use your information to:
- Process and deliver your orders and send order updates
- Reply to your questions and support requests
- Improve our website, products and shopping experience
- Send offers and news, only if you have asked to receive them
Sharing Your Information
We do not sell your personal information. We share it only with trusted service providers who help us run our store, such as payment processors and delivery partners, and only to the extent needed to serve you. We may also disclose information if required by law.
Cookies
We use cookies to keep your bag and login working, to remember your preferences and to understand how the site is used. You can set your browser to refuse cookies, but some parts of the site, like the shopping bag and checkout, may not work without them.
Data Security
We take reasonable steps to protect your information, but no method of transmission over the internet is completely secure, so we cannot guarantee absolute security.
Your Rights
You can ask to access, correct or delete the personal information we hold about you at any time. To do so, please reach out through the form on our Contact page.
Changes to This Policy
We may update this policy from time to time. The date at the top of this page shows when it was last changed.